Data Deletion Policy for Somani Mart

At Somani Mart, we respect your privacy and are committed to protecting your personal information. We understand that you may wish to remove your personal data from our systems, and we provide a simple process to request the deletion of your information.

Your Right to Request Data Deletion

If you have created an account, placed an order, subscribed to our newsletters, or shared your personal information with Somani Mart, you have the right to request the deletion of your personal data. Once we receive and verify your request, we will process it in accordance with applicable privacy laws and our internal data management policies.

Information That Can Be Deleted

Upon receiving a valid request, we may delete the following information associated with your account:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing and Shipping Address
  • Saved Account Information
  • Wishlist and Shopping Preferences
  • Marketing and Newsletter Subscription Data
  • Customer Support Communications (where legally permitted)
  •  

Information We May Retain

Certain information may need to be retained for legal, tax, fraud prevention, accounting, or regulatory compliance purposes. This may include:

  • Order and Invoice Records

  • Payment Transaction References

  • Tax and GST Related Information

  • Records Required by Government Authorities

  • Information Needed to Resolve Ongoing Disputes or Legal Claims

Where retention is required, the data will only be stored for the period mandated by applicable laws and will not be used for marketing purposes.

How to Request Data Deletion

To request the deletion of your personal information, please send an email with the subject line “Data Deletion Request” and include the following details:

  • Your Full Name

  • Registered Email Address

  • Registered Mobile Number

  • Order ID (if applicable)
  • Reason for the deletion request (optional)

Our support team may contact you to verify your identity before processing your request. This verification helps protect your account and prevents unauthorized deletion requests.

Processing Time

After successful verification, we will acknowledge your request and begin processing it. Most requests are completed within 7 to 30 business days, depending on the complexity of the request and any legal obligations that may apply. Once the process is completed, you will receive a confirmation email.

Third-Party Services

If your information has been shared with trusted third-party service providers such as payment gateways, shipping partners, analytics providers, or marketing platforms, we will take reasonable steps to request the deletion of your personal information from those providers where applicable. However, their data handling practices may be governed by their own privacy policies.

Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. All deletion requests are processed securely to maintain the confidentiality of your information.

Contact Us

If you have any questions regarding this Data Deletion Policy or would like to request the deletion of your personal information, please contact us using the details below:

Somani Mart

If you have questions about this Privacy Policy, please contact us: